Frequently Asked Questions
All your questions answered in one place at tvs71
From opening an account to withdrawing money via bKash — find answers to all your questions about tvs71 right here.
This tvs71 FAQ page has been specially created for players in Bangladesh. It provides detailed answers to all important questions about account registration, deposits and withdrawals via bKash and Nagad, slots and live casino games, welcome bonuses, and responsible gaming. If you cannot find your answer here, contact our 24/7 live chat support — we are always ready to help in Bengali.
Account and Registration
To create an account at tvs71, you need an active mobile number, a username, and a strong password. The registration process is fully available in Bengali, making it easy even for new players. Registering with accurate information ensures smooth account verification and withdrawals later.
Each person may open only one account. Opening multiple accounts is a violation of tvs71's rules and may result in the accounts being closed. This rule is strictly enforced to ensure fair play.
Use the "Forgot Password?" option on the login page and a verification code will be sent to your registered mobile number. Enter the code and set a new password. If you have trouble, contact tvs71's 24/7 live chat support.
Yes. tvs71 is for players aged 21 and above only. If a player cannot prove they are over 21 during age verification, the account may be suspended. This rule is strictly followed as part of responsible gaming.
tvs71 may require identity verification before processing a withdrawal. Usually you need to send a photo of your national ID card or passport to the support team. Once verification is complete, you will be notified by email or live chat. This process keeps your account secure.
Deposits and Withdrawals
Deposits from bKash to tvs71 are generally credited instantly — within a few minutes — to your account. If there is a delay for any reason, contact live chat with your transaction ID. The minimum deposit amount is ৳500.
Yes. tvs71 supports all four major mobile payment services in Bangladesh — bKash, Nagad, Rocket, and Upay. You can deposit easily using any one of them. The minimum deposit is ৳500 for each method.
Withdrawals at tvs71 are generally processed within 5 to 30 minutes. This is among the fastest of online casinos in Bangladesh. The minimum withdrawal amount is ৳800.
tvs71 itself does not charge any extra fees for deposits or withdrawals. However, your mobile banking service (bKash, Nagad, Rocket, or Upay) may apply its own transaction fee. Check the terms and conditions of the relevant service for details.
Withdrawals are normally completed within 5 to 30 minutes. If it takes longer, contact tvs71's live chat with your withdrawal ID or amount. The support team will resolve the issue promptly.
The minimum deposit is ৳500 and the minimum withdrawal is ৳800. For details on maximum limits, contact tvs71's live chat support or check the payment section of your account. Higher limits may apply for VIP members.
Games and How to Play
To bet on BPL (Bangladesh Premier League) matches at tvs71, log in to your account and select Cricket from the Sports section. Choose your preferred match from the list, view the odds, and enter your bet amount. Both pre-match and live betting are available.
RTP (Return to Player) is the general percentage indicating how much money a slot game returns on average over the long term. Volatility refers to how often and how large the rewards are — low volatility means frequent small wins, high volatility means occasional large wins. tvs71's slot games come from reputable providers and fair play is ensured.
Yes. tvs71 is fully mobile-friendly. You can open the site in any Android or iOS smartphone browser and play all games. No separate app download is needed — the browser delivers a complete experience.
In live casino, a real dealer runs the game via video stream — such as live Baccarat, Roulette, or Dragon Tiger. Slots are computer-driven games where spinning reels determine the outcome. Both types of games are available at tvs71.
All games at tvs71 come from internationally recognized game providers including Pragmatic Play, PG Soft, JILI, Spribe, and Evolution Gaming. These providers use Random Number Generator (RNG) technology, which makes every result impartial. tvs71 is committed to ensuring fair play.
Bonuses and Promotions
When you open a new account and make your first deposit, tvs71 will give you a 120% bonus of up to ৳20,000. That means if you deposit ৳10,000, a total of ৳22,000 will be added to your account. The bonus is added automatically — no separate code is needed.
A wagering requirement means you must wager the bonus amount a specified number of times before you can withdraw it. tvs71's welcome bonus has a 25x wagering requirement. That means if you receive a ৳1,000 bonus, you need to place a total of ৳25,000 in bets before it becomes withdrawable.
tvs71 has four VIP levels — Bronze, Silver, Gold, and Platinum. You can advance to higher levels by playing regularly and staying active on the platform. The weekly cashback increases at each level — up to 0.2% at Bronze, 0.5% at Silver, 0.8% at Gold, and 1.0% at Platinum.
tvs71's VIP cashback returns a portion of your net losses each week. It is automatically added to your account and can be used directly for playing. The higher your VIP level, the higher the cashback rate.
Yes. tvs71 offers attractive promotions and bonus offers from time to time during Eid, BPL, T20 World Cup, or other special occasions. Check the platform's promotions section regularly for updates on these offers, or ask via live chat.
Security and Responsible Gaming
Yes. tvs71 uses SSL encryption technology to keep all data secure. Your personal information and financial transactions are handled through encrypted channels. Information is not sold or shared with third parties.
Yes. tvs71 takes responsible gaming seriously. If you feel you are losing control over your playing, you can request a temporary or permanent self-exclusion through live chat. The support team will process your request promptly.
If you feel that your playing habits are having a negative impact on your daily life or finances, contact tvs71's live chat or send an email to [email protected]. We are always ready to help. If needed, talk to a family member or someone you trust.
As part of responsible gaming, tvs71 offers the option to set deposit limits. You can set a daily, weekly, or monthly deposit limit. Contact the support team via live chat or email to use this feature.
tvs71's support team is available seven days a week, twenty-four hours a day in Bengali via live chat. To contact by email, write to [email protected]. You will receive a quick resolution for any issue.
Still have questions? Contact support
Our Bengali-speaking support team is by your side seven days a week, twenty-four hours a day.
Live Chat | [email protected]